What our clients say
On recruiting members
"One of the main reasons for using TCC was their understanding of the needs of our organisation. The relationship between ourselves and TCC was very good and strong. We were very happy with the service and would use TCC again, as I cannot think of anything that needs to be different. I have already recommended TCC to several other aspirant FTs"
Alison Sambrook, Head of Governance, Royal Berkshire NHS Foundation Trust
“I would recommend the services of TCC to other FT's wishing to increase membership in a specific area or in a short space of time"
Jo Wakefield, Membership Manager, Taunton and Somerset NHS Foundation Trust
"TCC had a big impact on our member numbers and the telephone campaign was particularly successful. I have already recommended TCC to other Trusts currently going for foundation status"
Claire Abbott, Membership Services Co-ordinator, Portsmouth Hospitals NHS Trust
"TCC produced a great result in terms of recruiting the number of members we needed in the short space of time available. Because TCC had taken the time to understand the issues we face as a children’s hospital they were able to point out potential problems, when we did face difficulties with recruitment TCC were always excellent at finding solutions to problems. I'd recommend TCC to any aspirant FT Trust and I already have done!"
Madeline Jackson, Membership Manager, Royal Liverpool Children's NHS Foundation Trust
"The project was completed in good time and we were always kept informed of progress along the way. TCC are very professional, but human at the same time. This has reduced my anxieties as to how to recruit new members from our 'public' constituency and provided a worry free solution for the future. I would recommend TCC to any Foundation Trust needing to grow its membership."
Chris Bumstead, Head of Patient & Public Involvement, Central & North West London NHS Foundation Trust
"The Campaign Company staff portrayed a great understanding of the needs of the Trust at all times… We had guaranteed targets which were delivered and the work that was done represented extremely good value for money for the Trust."
Jacqueline Ladds, Head of Corporate Affairs, Papworth Hospital NHS Foundation Trust
"The working relationship between TCC and Trust staff was very positive. TCC took concerns seriously and worked quickly to find solutions. As a result of TCC’s work there has been a significant increase in membership numbers. I would, and have already, recommended TCC to my colleagues."
Erica Saunders, Director Corporate Services, Liverpool Women’s Hospital NHS Trust
On Governor Development
"We were very satisfied with the service we received. The working relationship with TCC was open, approachable and successful, with TCC always responsive to requests for particular areas of focus. The Governor Election Roadshows were particularly successful and resulted in contested seats for all but two of the available constituencies"
Louise Bishop, Trust Secretary, Pennine Care NHS Foundation Trust
"TCC spent considerable time and effort (within the short timescales) to understand the needs of the organisation from both a management and user perspective. The training has really helped to galvanise the Governors into having a collective confidence to be able to take control of many aspects of their role. They have come a long way in five months and the training facilitated by TCC has been the catalyst for the recent flourish as a Council of Governors. We believe that the Council of Governors feel more informed about pertinent areas of their role and are more able to work as a team following the TCC-led Governor Induction training. The training report was particularly useful for Governors’ to use as a basis for taking stock of their current position and planning for the future as a Council body."
Alan Bromley, FT Project Manager, University Hospital of South Manchester NHS Foundation Trust
"The vital thing [TCC’s training] achieved was turning a disparate group of individuals into a relaxed and cohesive Governing Council - well done to the presenters."
An NHSFT Governor
"[TCC's session was] extremely well targeted to meet the needs of Governors at this stage in their development."
An NHSFT Governor
"The Campaign Company had a clear understanding of the Governing Council's concerns and learning needs. The session was specifically tailored to help Governors set clear objectives - both as individuals and as a team - and to explore together the ways in which they could achieve these objectives for the benefit of the Trust and the membership. Most importantly, it was delivered in an interactive, and fun way so that Governors got to know one another better, and went home feeling more confident in their roles."
Gordon Firth, Chair, Barnsley Hospital NHS Foundation Trust
"The Campaign Company delivered an interactive and valuable session to operational managers that equipped them with a solid grounding in what NHS Foundation Trust status will mean for the Trust. Participants took home a good understanding of the new governance arrangements and of the different roles of members, Governors and non-executive directors. They enjoyed the session, and are now well-prepared to put their learning into practice by communicating their knowledge to their staff teams."
Ann Farrar, Acting Chief Operating Officer, Northumbria Healthcare NHS Trust
Last Updated on Tuesday, 25 August 2009 09:54